MTIC ONLINE GRIEVANCE REDRESS MECHANISM (GRM)

Hello! Thank you for your interest in the Ministry of Trade, Great Lakes Trade Facilitation Project. If you have a specific concern, Please reach us through:
Email: cuthbert.katusiime@mtic.go.ug/gltfp@mtic.go.ug.

Toll Free: 0800220655

Tell us the project site, your complaint/grievance, your first name, last name and phone number.

All information provided will be treated in the strictest confidence. The Project will not disclose any information that may reveal your identity without your consent. If you agree to be identified, please provide us with your contact information.

You can also fill out the form below: